What is the California Lemon Law?
The California Lemon Law is a consumer protection statute. While it covers a wide array of products, it is most often used by purchasers of defective vehicles. In essence, the law provides that if a manufacturer is unable to repair a defect that substantially impairs its, use, value or safety within a reasonable number of attempts, it must repurchase or replace the vehicle.
How do I know if my vehicle qualifies under the California Lemon Law?
The first thing you must do is present your defective vehicle for repair. If the manufacturer or its dealership cannot repair the defect after a reasonable number of attempts, then your vehicle may qualify for repurchase under the California Lemon Law.
What is a “reasonable number” of attempts?
While there is no magic number, if your vehicle has not been repaired within three or four attempts, it could qualify under the California Lemon Law. If the defect is safety related, your vehicle could qualify in as few as two repair attempts.
What is a “substantial” defect?
The California Lemon Law applies to defects that are “substantial.” Any defect affecting a vehicle’s drivability – such as the engine or transmission – would be considered substantial. However, vehicles are equipped with many different features that could be defective and create a substantial impairment. These include air conditioning and heating systems, navigation, windows, convertible tops, warning lights, Bluetooth, radio and many others. In sum, any vehicle feature which fails could give rise to a substantially impairing situation.
Does the California Lemon Law apply to used vehicles?
If the manufacturer’s warranty was still in effect at the time of purchase, then the California Lemon Law can apply to a used vehicle.
Does the California Lemon Law apply to leased vehicles?
Yes. The California Lemon Law applies to both vehicle purchases and leases.
What can I recover if my vehicle qualifies under the California Lemon Law?
If you vehicle meets the qualifications of the California Lemon Law, you can receive a refund of your money. This is sometimes referred to as a “buyback” of the vehicle. The refund consists of all payments made toward the purchase or lease of the vehicle including the down payment and all monthly payments. If the vehicle is financed, the manufacturer also pays off the remaining loan balance. You are also entitled to recover all related out of pocket expenses such as rentals, towing, repair costs and DMV registration.
What about attorneys’ fees?
If your vehicle meets the qualifications of the California Lemon Law, the manufacturer is required to pay your attorneys’ fees. Our firm does not require any up-front retainers or fees. If there is no recovery, you will not be responsible for any attorneys’ fees.
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“There are few things worse than spending a lot of money on a new car only to have it spend more time in the shop than with you. After months and months of frustration, I finally decided to look for a lemon law attorney. I ended up hiring Journey Law Group and could not be happier. Guy has obviously been doing this for a while because he was able to answer all of my questions and predict how the process would end. My car was repurchased and I got my money back. I highly recommend using Journey Law Group if you are having problems with your car.
— Jason H.” Client
“I was referred to Guy by a mutual friend to help me with my new car that was in the shop almost every month. Guy was always reachable and responsive and was ultimately able to get my car bought back. I would recommend that anyone stuck with a lemon hire his firm.
— Larry S.” Client
“Guy was recommended and was a pleasure to work with. He kept me informed throughout the process and was always available to discuss any concerns. His knowledge of this area of law and the attorneys for the manufacturers was invaluable in obtaining the desired result. He was able to secure a settlement which included a buyback of our Jeep. We could not be happier with Guy's work, or the result!
— -Brad T.” Client
“I worked with Guy on a Lemon case with my Jeep. I honestly had no idea on how to approach the situation, but once I was referred to Guy, he made everything easy. He walked me through the entire process and on top of that, was able to get me a full refund! He was always available and accessible. I had a great experience working with Guy and would recommend him to my friends and family.
— Jake B.” Client
“Guy was very helpful and very genuine. I'm glad I picked him to take care of my car issues I had. Most importantly he was always on top of everything, communicating with me through email or phone. If I had a question I knew I was able to give him a call and get a quick response. I will definitely have him in mind to refer him to any of my friends, family members etc.
— -Dyane B.” Client
“After purchasing what I thought was my dream car, I quickly learned that it was actually my nightmare car. I tried to get it repurchased myself to no avail. I was referred to Guy at Journey Law Group and things turned around quickly. My vehicle was repurchased and I even got a little extra!